Many families reach out after the conclusion of the services to let us know how much our support and guidance meant to them in their time of need, and we’re honored to receive such heartfelt praise. We feel that these messages speak for themselves and we’d like to share them with you.
If you feel we’ve gone above and beyond in supporting you through this difficult time, or would simply like to reach out and say thanks, contact us to share your thoughts. It means the world to us to hear from you and know that we’ve made a difference.
The director was very compassionate and understanding my position. Everyone was very nice and asking what they could do to help. The correspondence from them after was appreciated.
Gloria Johnson
April 01, 2024
Everyone was so nice and helpful. Service was exactly what I wanted.
Linda Witmore
April 01, 2024
This is a kind and compassionate service. They truly care and understand your position. God uses them to minister to people when they need to be shown love. Thankful for them.
Rodney Evans
March 01, 2024
Everyone at Gordon Funeral Service was exceptionally caring and helpful. Thank you for caring about my son.
Sharon Thames
March 01, 2024
My family had nothing but very high praise for our experience at Gordon Funeral Service and Crematory. A job well done.
Daniel Moore
March 01, 2024
Consider this a FIVE Star Rating.
Kathy Williams
March 01, 2024
Gordon Funeral Service and Crematory is TOPS. Very professional and caring. Could not have asked for better service.
Anne Thomas
March 01, 2024
We were truly treated like family. Even our most "out of the box" wishes were honored. We dealt with Kelly, Steve, and Monica and they were all kind, compassionate and so amazing to work with. Thank you for all you guys did.
Susanne Thom
March 01, 2024
Gordon Funeral Service and Crematory has handled numerous funerals for our family over the decades. They remain our first choice for funeral homes in Monroe, NC. They would do well to expand to other locations, to help others in their difficult time. We were very pleased with the recent funeral of our dear mother.
Charles Hilton
March 01, 2024
Very helpful with our Insurance and any questions.
Loretha Rhoden
March 01, 2024
Everyone we dealt with was caring and professional and made a sad event as bearable as possible. Kelly and Monica were especially caring, concerned and helpful.
Charles Baker
March 01, 2024
We were extremely satisfied and pleased with our experience at Gordon Funeral Service and Crematory. We felt the staff was extremely attentive to our wishes and made sure all our expectations were met. I highly recommend their services.
Scott York
March 01, 2024
My Dads funeral went without any issues, comfortable surroundings, no rush. Much less stressful than anticipated.
Harold Lynch Jr.
March 01, 2024
Our Family considers Gordon Funeral Service to be the Funeral Home of choice in our region (Metro Area) and beyond.
Kenneth Cox
March 01, 2024
The entire staff at Gordon Funeral Service in Monroe, NC goes above and beyond in helping others in their time of grief and funeral preparation. Kelly Byrd, funeral director and owner, is dedicated and motivated to provide the very best with communication skills, strong organization, empathy, and reassurance in his total commitment and strong work ethic in providing exceptional service for those in need of comfort and care.
Frances Davis
August 29, 2023
Kelly and the rest of the staff were very pleasant and easy to work with. Gordon Funeral Service made our lives a lot easier with less stress. We will definitely use them in the future.
Mark Tarlton
August 29, 2023
Thank you all for your help through this difficult time.
David Taylor
August 29, 2023
Gordon Funeral Service made the whole situation very pleasant. We have used them multiple times and will continue to use them. Would not trust anyone else to serve our family. They are absolutely great.
Debbie Brasington
August 29, 2023
Thank you for the excellent service. Monica Griffin made it easier to deal with the grief.
Jerry Collins
August 29, 2023
Kelly Byrd, Monica Griffin, and the staff were caring, knowledgeable, flexible, and accommodating during the death of our beloved mom. We received empathetic and clear guidance during this overwhelming time. Thank you.
Ginger Mullis
August 29, 2023
We have buried both of our parents with Gordon Funeral Service and the service for both was exceptional. Very easy to plan and took all of the worry away from us. The after-funeral care and follow-ups were amazing. Thank you.
John McManus
August 29, 2023
Everyone was so kind and helpful, you all made it easier for our family as its very stressful at the time of passing.
Judith Griffin
August 29, 2023
Kelly Byrd and his staff did everything needed to make a very sad stressful time easier. The entire staff was extremely kind and loving to our family.
Marilyn Williams
August 29, 2023
Our funeral director Kelly Byrd is truly the best in Union County!
Hampton Autry
August 29, 2023
Thanks so much for all your help, your position is truly a calling from God!
Lisa Baucom
August 29, 2023
In a time when customer service is at an all-time low, we received the best customer service possible. This meant so incredibly much to our family particular during our time of such great loss.
Janet Breeding
August 29, 2023
I could not have been more pleased with everything that Gordon's staff did for our family.
Kathy Wing
August 29, 2023
Gordon's staff offered the highest level of superior service and compassion.
Judy Chapman
August 29, 2023
I am so grateful for the caring, professional service my family received in a time of great sorrow. We were treated like family and guided with attention to all the little details. I highly recommend this funeral home to anyone with a need for this type service.
Joan Fox
May 10, 2023
Staff was courteous, compassionate and helpful. I live in CT and my brother lived in NC so my dealings were from afar. Couldn't have been any better under awful circumstances.
Sharon Goldman
May 10, 2023
To all of the special people at Gordon's who were there for my family and Robert's family. You have an amazing group of people who work there. All of you are so humble at how you help ease people when they are going through one of the most difficult times of their life. I do appreciate every one of you in such a way that only God can show you how much. May the Lord bless each and everyone of you and keep you in His care. May His light always shine on you.
Jeanie Deese
May 10, 2023
Gordon's staff was amazing. They were so loving, compassionate and caring during our darkest days. They were great to work with and made this process so easy and smooth. Services are top notch.
Jennifer Newell
April 04, 2023
Kelly and the entire staff at Gordon's were amazing! Thank you from the family of Ivan Moon
Blane Moon
April 04, 2023
My sister and I talked with Kelly Byrd and Monica to finalize arrangements for mom the day before she passed. When mom passed, Kelly and Monica came to pick her up. Seeing their familiar faces that day was such a relief! I was thinking I would have to give mom to someone I didn't know. When they walked in to take her I felt a flood of relief and knew she would be in good and trusted hands.
Rebekah Woodward
April 04, 2023
The staff at Gordon's was excellent. Losing two loved ones in the same week was devastating and they made this process so easy. Very compassionate staff that went above and beyond in our most difficult days.
Jennifer Newell
April 04, 2023
Everyone I worked with at Gordon Funeral Service was so kind, thoughtful and professional. Last year Dan Popoff guided me through preplanning my sister's arrangements. Taking those early steps with him made the funeral process much easier when my sweet sister went home to her Savior. Monica Griffin assisted me with additional paperwork and finalizing my sister's obituary for their website. She was such an encourager to me. Owner, Kelly Byrd, was so attentive and caring. He anticipated every need, patiently answered every question and made sure every detail at the funeral home, church and graveside was handled in a very compassionate and professional manner. Having Kelly at the funeral gave me such peace of mind on that very emotional day. Since then Kelly and his staff have kindly followed up to check on me and my family. Saying an earthly goodbye to a loved one is so hard. Having an excellent team like the one at Gordon Funeral Service made this bittersweet journey easier to bear. I appreciate their assistance so much and have even decided to preplan my own arrangements with them.
Sandra Moore
March 28, 2023
The Funeral Director, Kelly Byrd, and staff went above and beyond to take care of my family. At such a hard time to go through, Kelly made it so much easier to choose the service that we had asked for, informative on the type of casket and he never rushed us or made us feel uncomfortable. His personality makes him the perfect guy for doing what he does - Funeral Director. All of the staff at Gordon Funeral Home should be recognized for their genuine caring of others. You can see that they all care about the people, families and doing a hard job at the same time. Thank you
Linda Henry
March 20, 2023
We received excellent service from all the staff.
Maribel Baez
March 01, 2023
Our family felt like we had a steady- guiding hand with Kelly who gently guided us through the process. Follow up by Gordon Funeral Service was excellent.
Linda Wolfe
March 01, 2023
I always felt well taken care of and the staff always listened to my questions/concerns. Whether on the telephone or in person everyone has been and continues to be supportive and available.
Kathy Bennett
March 01, 2023
Having Gordon's take care of the details was a blessing. Death is never easy for the family and having their help and understanding made this process bearable.
Gail Holford
March 01, 2023
Kelly and his staff are very professional - never felt pressured or anxious. The staff made an unbearable situation at least manageable. The staff was very professional consoling and kind.
Kim Lee
March 01, 2023
This was a beautiful experience under difficult circumstances. The staff helped us through everything - above and beyond our expectations. we plan to continue using Gordon Funeral Service. We hope they can help us each time we have a need. Rick completely shares these comments with me, Mary Pueschel.
Richard Pueschel
March 01, 2023
So much care and respect was given our Dad at the time of passing. We lined up outside the front door and they let us take as much time as needed. This just put us at peace knowing he was in good hands.
Doris Greene
February 01, 2023
All staff that we came into contact with were warm, caring and empathetic. Thank you!
Mark Antonich
February 01, 2023
The Plyler family has received excellent service and true caring. We have experienced many losses in recent years and thankful for the care and devotion of Gordon Funeral Service. They have been with us through very hard times and we are very appreciative.
Diane Hough
February 01, 2023
This was my first time with Gordon Funeral Service and everything from start to finish was great. The staff was wonderful to work with and extremely compassionate. Thank you for making an extremely hard time easier.
Geraldine Plyler
February 01, 2023
My family has used Gordon's Funeral Service for years and I highly recommend them for funeral needs. They were always attentive during and after the service. They helped me with my Dad, my Mom, my Fiance and just recently my Uncle. Thank you all for your service and help.
Christy Burnette
February 01, 2023
All went very well with the funeral and we were pleased with all involved. My funeral plans are also with Gordon Funeral Service. I appreciate all the staff did to help at such a sad time.
Carol Whelchel
February 01, 2023
My husband's funeral couldn't have been any better. The music was wonderful. All the family was pleased. The employees did far more than expected to make this experience great.
Patricia Clute
February 01, 2023
Great experience and friendly staff.
Christian Moore
February 01, 2023
The funeral director was outstanding as well as the service given our family.
William Poston Jr.
February 01, 2023
Gordon Funeral Service could not have been better! Thank you for your extra time and attention with our family member with special needs. you went above and beyond to assist with staying late and making it easier for us.
Janet Edwards
February 01, 2023
Just want to say that Gordon Staff is the BEST. My brother, W.W. Buddy Broome service was top notch. The family meeting with Kelly was spot on. We were given time we needed to make decisions and went above and beyond all our expectations. Thank you Kelly for the saving a parking spot at the Church for me. Bless you all Respectfully, Peggy
Peggy Broome Strickland
November 08, 2022
Everyone at Gordon's went above and beyond expectations. I appreciate the caring and kindness shown.
Kimberly Deese
October 25, 2022
Kelly and Monica were great to work with and made a difficult time a much better experience. They were caring, professional and knowledgeable to help guide us through this process.
Jim Covington
October 25, 2022
Gordon Funeral Service was very responsive and knowledgeable.
Rochelle Helms
October 25, 2022
Best in the business - Gordon's made a bad situation easy and we appreciate all of the staff. Could not have needed anything more than what they provided.
Libby Nash
September 14, 2022
The entire staff offered personal touches. Excellent service.
Penny Tomberlin
September 14, 2022
Mr. Byrd made my experience with loss so much easier! Even after time his staff has reached out to me if I needed anything. Thank You!
Paula Hunter
September 14, 2022
Everyone at Gordon's was very professional.
Dean Gollnitz
August 16, 2022
My family and I were so pleased with the services we received. Mr. Thomas Klopfenstein was amazing! Thanks to everyone!
Mollie Horton
August 16, 2022
I would particularly like to commend Kelly Byrd for his service, his caring attitude, and his helpfulness. Thank you!
Barbara Simpson
August 16, 2022
Kelly and all of the staff at Gordon Funeral Home are the best in the business. They made me feel like family at the worst time of my life and I will always be grateful for this special group of people. No only did they guide me through everything I needed to they are still keeping me in their special family. I cannot thank Kelly and his staff enough. So professional and caring describes everyone at Gordon"s.
Sarah Nash
July 27, 2022
Thank you and may God bless you.
Gilbert Sossomon
June 21, 2022
Entire staff was helpful and caring. Very professional but very personable. Could not have asked for any better service than their excellent handling of our families need at such a vulnerable time.
Rosemary Schoonover
June 21, 2022
Exceptional people to work with.
Sharon Johnson
June 21, 2022
I am "greatly appreciative" of the care and kindness shown to me during the worst time of my life!
Sharon Denise Henton
June 21, 2022
Amazing service!
Tim Speir
June 21, 2022
Thank you for the caring service. Every aspect of the process was professional.
LuAnne Deese
June 21, 2022
Echoing a comment made by my pastor, . "Gordon's sets the standard."
Penny Tomberlin
June 07, 2022
I was well pleased with everything.
Shelby Helms
May 11, 2022
Very compassionate during a difficult time
Paula Pueschel
May 11, 2022
Very responsive staff
Larry Braswell
May 11, 2022
Gordon's (Dan) was awesome help with everything.
Shawn McComb
April 11, 2022
Kelly and his staff are amazing. They all did everything possible to make a difficult time bearable.
Karen Helms
April 11, 2022
Gordon's staff was so caring to our family. There was no need of ours that was not met. Thank you for all the kindness shown to us.
Linda Hagler
April 11, 2022
My family has called on Gordon's three times in the past two years. Kelly Byrd and his team are absolutely the best there is. Professional - comforting-knowledgeable - respectable- caring. Beautiful building and yard is neatly kept. All around the best. Thanks to Kelly and staff.
Sharon Funderburk
April 11, 2022
We were well acquainted with Gordon Funeral Service due to prior service. Could not have asked for anything more. We were all so very well pleased. Thank you so much, Nell and Family
Nell Simpson
March 03, 2022
Gordon Funeral Service made our terrible time as easy as possible - thank you.
Phillip Black
March 03, 2022
Mr. Kelly Byrd and his staff could not have been any better to me and my family. They are a fantastic group of people to have handle my needs.
Kathy Arrington
March 03, 2022
The employees made us feel like family. Caring, gentle good humor, good listeners to some very specific wishes we had.
Susan Mullis
March 03, 2022
Gordon Funeral Service was very responsive, helpful, caring and knowledgeable. Every attention was given to detail.
Cynthia Spratt
December 28, 2021
At a time when my sister and I were not expecting this death, you were there with support every step of the way - even though we had moved out of town. Thank you so much
Susan Parker
December 15, 2021
Gordon Funeral Service was very responsive, knowledgeable and caring with my family.
Phyllis Hill
December 15, 2021
Gordon Funeral Service took care of my Father and my Wife and were very respectful of what I asked for. They were helpful in the process of needs and services for my Dad and my Wife.
Robert Bowman
December 15, 2021
This firm had a wonderful hand on making sure things were taken care of professionally and the staff are an awesome group of people. The courtesy and knowledge of the staff was very meaningful to me and my family. The whole staff was wonderful, especially Kelly Byrd and Monica.
Mary Ann Marsh
November 22, 2021
Gordon Funeral Service was very responsive, caring knowledgeable and above all, consoling.
Shane Pappas
October 28, 2021
Everyone did a great job! Thanks!
Daniel Frost
October 28, 2021
My husband chose Gordon Funeral Home to make arrangements for his funeral when he was diagnosed with terminal cancer. Because of Covid this couldn't be accomplished. We honored his wishes and were very pleased with everything.
Joann Capell
October 28, 2021
The staff was absolutely wonderful. They made the whole process easy to navigate through.
Mary Marsh
October 28, 2021
My family was very pleased with the services we received at Gordon Funeral Service. Everyone we spoke to was kind and helpful during this difficult time.
Susan Bales
October 28, 2021
The entire staff showed compassion. Every staff member was polite, patient and calming. Our needs were actually anticipated and filled promptly.
Gerri Kessel
October 28, 2021
GFS was very responsive, helpful, caring and knowledgeable
Nancy Hlems
October 28, 2021
Gordon Funeral Service has gone over and beyond. I have lost both my parents in the last two years and they have been a blessing and a comfort during this time.
Donna Knight
September 27, 2021
Very helpful and friendly
Cheri Conley
September 27, 2021
I just want to say Thank You all for everything that you did for my Mother at the time of her homegoing. Everything was well organized.
Monique Rushing
September 01, 2021
I was very well pleased with the staff and services that were offered to our family from Gordon Funeral Service.
Sharon Cauthen
September 01, 2021
We plan to always use Gordon's Funeral Service. The service from the funeral director was excellent.
Kathy Pennigar
September 01, 2021
Gordon Funeral Service was very responsive, helpful, caring and knowledgeable.
Thomas Steele
September 01, 2021
Gordon Funeral Service was very responsive, helpful and knowledgeable.
Margaret Whitney
September 01, 2021
I am grateful for the care we received from Kelly and Monica from the moment I called Monica from the hospital. We have received so many good comments about the drone video. Excellent service!
Debbie Medlin
September 01, 2021
The Gordon Funeral Home did a great job. Very attentive of family!
Peggy Mullis
August 30, 2021
Kelly Byrd and his staff were awesome.
Kathy Lorch
August 30, 2021
I was referred by a close family friend to Gordon Funeral Service. They were very helpful, knowledgeable and caring especially Dan who was very patient with me and offered suggestions.
Virginia Wilson
August 16, 2021
Gordon Funeral Service was very caring, responsive and helpful during my time of loss. I would definitely recommend this funeral home.
Jeffrey Fugate
August 16, 2021
I would definitely recommend Gordon Funeral Service to others.
Pat Fowler
August 16, 2021
Gordon Funeral Service was very helpful, caring and knowledgeable during our time of loss.
Rhonda Fuss
August 16, 2021
I would definitely recommend Gordon Funeral Service to family and friends.
Jane Hudson
August 16, 2021
Thank you for seeing my family thru one of the hardest things we've ever walked through. The funeral director was just wonderful. I would recommend Gordon Funeral Service in a minute!
Charlene Brown
August 16, 2021
Mr Byrd was very helpful and made this awful time easier to handle.
Tam Mayor
August 16, 2021
Gordon funeral service is very helpful, caring and knowledgeable. The personalized service was excellent.
Carolyn Hemby
August 16, 2021
You all are like family - because of each of you, especially Dan! You made the loss of both of my parents much better. You sincerely care and it shows. Thank you,
Carol Holtzclaw
August 16, 2021
Would recommend Gordon Funeral Service to others.
Lane Pressley
August 16, 2021
I was very pleased with Gordon and I would highly recommend Gordon to many.
Kay Killough
August 16, 2021
I thank all of you there for your help, kindness and consideration during the time of loss of my brother.
Roger Coan
August 16, 2021
"We had made arrangements in advance with another funeral home. Gordons was very helpful in changing this over and did all the work."
Sylvia Rorie
June 21, 2021
"Thank you for your professionalism and compassion. Thanks also for making the process as seamless as possible."
Elizabeth Rose
June 21, 2021
"During a most difficult time, Kelly and the staff at Gordon were very supportive, compassionate and readily available."
Beverly Pressley
June 21, 2021
"The staff was very compassionate and I feel happy knowing that this is where I will go in time of need."
Elma Sue Hagerty
June 21, 2021
"We loved our experience with Gordons!"
Tina McSheehan
June 21, 2021
Those that I came in contact with were compassionate and could not have assisted more.
Janice Hearn
April 21, 2021
The funeral was pre-planned and paid for in advance. As such, I cannot comment on pricing. However, the process was very simple and easy to handle. Kelly and the staff were exceptional.
Edward Williams
April 21, 2021
Kelly was the absolute best. He worked with 3 of our family members services this year and we couldn't have survived the year without him and Gordon Funeral Service. Thank you for loving on us in the worst time imaginable.
Mary Beth Fincher
April 21, 2021
Great Friendly Staff! They go above and beyond to accommodate families during hard times of the loss of a loved one!
Kyle Hill
April 11, 2021
We were treated with the utmost professional, yet caring care. Could not have been more pleased considering the circumstances.
Reginald Calvin Mills Family
April 14, 2020
Very professional and compassionate, we thank you for all your assistance in the service for our loved one. Kelly, thank you for guiding us through the funeral process.
Frances Baucom Vaughn Family
April 14, 2020
The respect for the deceased was very much appreciated by our whole family. Good job on everyone’s part.
Claudia Griffin Baucom Family
April 14, 2020
Thank you for all you did for me, my brother would have been pleased. The director even came to me to make arrangements. There are no words to express the kindness that was shown to my family. Everything from planning, the environment, and the service was exactly what my brother requested. Your kindness has not gone unnoticed. They went above and beyond to help me with my brothers wishes.
James Rodney McGuirt Family
April 02, 2020
You all came highly recommended and exceeded all expectations. You truly are full service! Due to circumstances we could not have asked for better care and service. All of you have a very special place in our hearts. Thank you for everything!
Michael Stephen Shelton Family
April 02, 2020
They are a wonderful and caring staff and met all our needs.
James Donald Helms
April 02, 2020
Our father was sent to New York for his funeral. Our satisfaction with Gordon Funeral Service and Crematory as far as they were involved was very good.
George Peterson Family
April 02, 2020
The whole staff at Gordon Funeral Service and Crematory was so helpful and explained everything so well. We couldn’t have asked for any better during this difficult time. We appreciate everyone there and all their help.
Cora Frances Martin Parr Family
April 02, 2020
You all did a fabulous job! Thanks for taking such great care of our family.
E. Mullis
February 24, 2020
These folks are amazing and they couldn't have done anymore to make us feel at home and comfortable. Great place for such a bad time in your life.
J.Helms
February 19, 2020
Gordon’s Funeral and Cremation Service did an excellent job helping us plan our daughter’s unexpected funeral. We felt so loved by the staff. All we had to do was walk in and place all our worries, concerns and questions in their hands. Of course, we had to make some decisions but they took our hand and helped us through the whole process. Very loving and caring staff. Mr. Kelly Byrd and Mrs. Monica Griffin are just absolutely the best. I will use Gordon’s again and I would recommend them to anyone. They gave us their own personal touch. Love them, they were like our extended family. What an excellent job they did. Couldn’t have ask for any better. Caring and loving place. Super Excellent Job A+.
E. Rowell
December 10, 2019
May God Bless your entire staff.
F. Drew
October 10, 2019
Best funeral home in the county.
R. Carnes
October 10, 2019
Kelly and his staff were very caring and made sure everything was the way we wanted. They fulfilled every request we had and made things easy to help us during this time. They are a great group to work with and they treat you as family.
M. Craig
October 06, 2019
Very kind!
C. Tyson
February 01, 2019
